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Can't Get AC to Work? LOOK HERE!

Started by CG.Hill on 9:41am 7/9/10. 466 views and 4 posts, 0 users reading, last post by Badlizzard.

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OP
Joined: 5/20/10
Posts: 1,040
Defaults: USA - PC: Call of Duty
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Hey all,
I had a long meeting with the owners of CG and the creators of EAC last night to come up with a plan of attack. Here is what I was told...A majority of you with the problem are running Windows XP64 or a variation there of. Due to the fact Windows XP64 never officially supported XP64 as a platform EAC never coded for it. As of two nights ago they begun work on establishing support for EAC on the XP64 bit platform. Now that being said it may take a week or two but that doesn't mean we're shit out of luck here. Here is the fix...

AC Temp Resolution:
*Players that cannot get EAC to run on their system must put in a support ticket prior to each match stating so. Once that is done they are eligible to play in the match. Once the match is complete the player/s that could not get EAC client side running will be required to upload their match demos. (So in essence the server side of EAC would work like PB does now for you)

Reason's why you can't report your win/losses sometimes:
The system for scheduling is different then you guys have used before. The matches are setup through a series of dates and times that the home team purposes. Then the away team finds a time they are happy with on that list or suggest different times. Once the two teams agree on a time they both MUST confirm it to have the server setup for the match. If you wait till after Sunday to setup the match then you may have problems reporting due tot eh fact the match was suppose to be played by that day. We've significantly increased the days and times you can offer now so this should no longer be a problem. Remember you must follow the entire match setup procedure to get a match server setup for you. If the match is never setup on the website the website thinks the match was never setup thus it never ready's itself for a score to be entered thinking the match never took place. Using the website and system correctly will fix these problems. Schedule your matches before SUNDAY! Don't have to play them before Sunday but they do need to be scheduled before Sunday.

Conclusion:
We apologize for this problem but didn't catch but one or two people in our tests of the AC with this problem and we were able to make it work for them. Either way we can move on with the matches now and will no longer have problems doing so. Thanks all

All CG-m/i matches will now be scheduled. Thanks
-Hill
Posted on Friday, 9th July 2010
OP
Joined: 5/20/10
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Here is a list of things you might try before giving up on the AC:
1. Make sure their isn't a space in your name.(the fix for this should be updated soon.)
2. Make sure ALL firewalls and Antiviruses are turned off.(double check processes)
3. Make sure you have Windows Firewall Off if all else fails.
4. Make sure you have PB turned off in Multi-player options in game.
5. Make sure you don't have Xfire or Steam running.(this works for a few people but most of the time you can leave these running.)
6. Run your windows in Compatibility Mode.
Posted on Friday, 9th July 2010
Joined: 6/11/10
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I hope there will be a limit on how many players per team can say they can't get it to work.
Posted on Friday, 9th July 2010
Joined: 6/11/10
Posts: 10
Defaults: USA - PC: Call of Duty
using Firefox 3.6
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Finally got my anti cheat working. Runs smooth with only me on a test server.

My steps if anyone hasn't tried these yet.

XP32 fyi.

-Clean booted
-Opened game disabled pb, closed game
-opened anti virus, and set to disabled.
-opened task manager and manually ended punkbuster A&B
-opened EAC, connected to USA flag and cybergamer
-then opened COD4 and was able to connect to a test server.

Not sure if it is anything that I did or the latest update to EAC. Hope it helps if anyone is still having issues.
Posted on Wednesday, 21st July 2010
 

Can't Get AC to Work? LOOK HERE!